M2 iNNOVATIVE FLATBED SOLUTIONS (405)659-5099

 QUALITY TRUCK AND TRAILER PRODUCTS

Online Orders:
M2 FABRICATION AND REPAIR provides a simple online ordering process to serve our customers. To place your order online, navigate m2fabricationandrepair.com and find the products you'd like to purchase. Press the "Add to Cart" button for the product. The product will be added to your shopping cart. You may continue to shop or check out by pressing the "Go to Secure Checkout" button. Choose your payment method and then enter your billing, shipping and contact information. Once you complete the checkout process you will be sent an order confirmation to the email address you provided during the checkout process.
Phone Orders:
If you would like to place your order by phone call (405) 659-5099. Our specialists are available Monday - Saturday 9am to 6pm EST. Feel free to find the item you’re interested in online and call in to place the order, or we can help you get the right part for your vehicle.

Shipping Policy:

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Please note - Overnight shipping does not include weekend delivery. 2 & 3 Day Shipping does not include ship date in time frame.
A Physical Street Address is required for all non USPS orders. United States Postal Service is the only service available for P.O. Box delivery.
Some larger products ( i.e., M2 Multi hitch, etc.) may require additional shipping charges depending on the destination location. We will contact you prior to shipment if your product requires additional freight costs.
Please open and inspect your package immediately upon delivery. If you have any questions about your shipment, call us at (405) 659-5099 the next business day.

Shipment Tracking:

In most cases we will provide you with a tracking number within 3-5 business days of placing your order without having to request it. Most orders are processed and shipped within this time frame.M2fabricationandrepair.com ships from our main warehouse in Blanchard, Oklahoma, but we also ship from multiple warehouses across the country. This can cause delays in providing the customer a tracking number. Often, customers will receive their order before we are able to supply them their tracking number on drop ship or factory direct orders.

Product Availability:
In most cases, products ordered from m2fabricationandrepair.com will ship within 24-48 hours of placement (EXCLUDING weekends and holidays). On occasion, parts will need to be custom made/factory special ordered. When a product must be special ordered from the manufacturer or when a product is backordered the delivery time will in most cases increase.

Order Cancellation:

If you wish to cancel an order placed during business hours, we must receive an order cancellation request within THIRTY MINUTES of your order being placed. Any cancellation requests received after this time will be examined on a case-by-case basis. We offer no guarantee that your order will be able to be cancelled after this time period. If your order is placed outside business hours, your email MUST be received by 9AM EST. on the following business day. Again, cancellation requests submitted outside this time period are NOT guaranteed, and are examined case-by-case.

Personal Information Privacy Policy:
In order to demonstrate our firm commitment to the privacy of our visitors and customer, we offer the following guarantee regarding information gathering and dissemination practices for our web site. By shopping at m2fabricationandrepair.com, you are guaranteed that. M2fabricationandrepair.com will not under any circumstances sell or release your personal information to a non involved third party. This includes Credit Card Numbers, Email Addresses, Name, Phone Numbers and any other personal information that we may possess.

Email Privacy Policy:

We have created this email privacy policy to demonstrate our firm commitment to your privacy and the protection of your information.


How we protect your privacy?

We use security measures to protect against the loss, misuse and alteration of data used by our system.
Sharing and Usage
We will never share, sell, or rent individual personal information with anyone without your advance permission or unless ordered by a court of law. Information submitted to us is only available to employees managing this information for purposes of contacting you or sending you emails based on your request for information and to contracted service providers for purposes of providing services relating to our communications with you.
Our commitment to your privacy:
We appreciate the trust you place in M2 Fabrication and Repair, and we are committed to respecting your privacy and the security of your personal information. Our privacy policy, updated on Sept. 21 2013, describes the information we collect and how we use it. Aside from the purposes described below, we will only share your personal information when we have your express permission or under special circumstances, such as when we believe in good faith that the disclosure is required to prevent harm or injury (such as product recalls, fraud, claims or other liability) or to comply with valid legal processes (subpoenas, warrants) or as required by law.
For your protection all M2 Fabrication and Repair employees are required to abide by M2 Fabrication and Repair’s Privacy Policy.
Information we collect:
We request information from you (including name, address, telephone number, email address and credit card information, if necessary) when you:
  • • Place an order from our catalogs or our website
  • • Return an item or make an exchange
Using information we collect:
At M2 Fabrication and Repair, we want to fulfill your orders exactly as you've requested and provide you with the best possible overall shopping experience. In order to do this, we collect information that allows us to:
  • • Process and track your order
  • • Provide the services you request
  • • Contact you about the status of an order
  • • Respond to your customer service inquiries or requests
  • • Send you catalogs or promotional offers of interest to you
  • • Identify your product and service preferences
  • • Customize our communications to you
  • • Provide information concerning product recalls or products you have purchased
  • • Find and stock the products you want
  • • Improve our merchandise selection and customer service

Cookies:

 M2 Fabrication and Repair does not use cookies to store or collect your personal information.

Since offerings and technologies change, we reserve the right to change, modify, add or remove portions of the Privacy Policy at any time without prior notice. Please periodically review our Privacy Policy for changes.

100% Satisfaction Guaranteed!


We firmly believe that the measure of a great company is how it treats its customers. So with every order, we promise you the best quality and the best service. Guaranteed.

Every item we sell comes with our 100% Satisfaction Guarantee (excludes special order items). If you’re not completely happy with your order when it arrives, we’ll refund your money or exchange any item within 30 days.
Note: Special order items and drop-shipped items are billed upon placement of the order. All Special Orders are unavailable for return for any reason other than a manufacturer's defect. For information on a replacement or refund of a defective item, please refer to the individual warranty for that product.